Connect I.T. Solutions Privacy Policy

Effective Date: January 23, 2024

This privacy policy describes how Connect I.T. Solutions and its related companies and affiliates (collectively "Connect I.T. Solutions", "we", "our" or "us") collect, use and disclose personal information of our customers, prospective customers and visitors to our website at www.citsus.com (the "Site").

Information We Collect

We only collect personal information that is necessary, relevant and appropriate to provide you with our products and services. The types of personal information we may collect include:

  • Contact details such as name, email address, postal address, phone number and other identifiers;
  • Demographic information such as preferences and interests;
  • Financial information such as credit card or other payment details;
  • Device information such as IP address, browser type and operating system;
  • Browsing behavior and history on our Site.

How We Use Personal Information

The personal information we collect allows us to provide, maintain, and improve our products and services, and to develop new offerings. We use personal information for purposes such as:

  • Providing products and services you request;
  • Processing orders and payments;
  • Communicating with you about our products, services and promotions;
  • Analyzing how our Site and services are used;
  • Detecting, preventing and responding to fraud, intellectual property infringement and other illegal activity.

Disclosure of Personal Information

We may disclose personal information to third parties for business purposes such as:

  • Facilitating or servicing products or services you have requested;
  • Processing payments through payment processors;
  • Conducting audits or analyzing our services;
  • Preventing fraudulent activity and enhancing security of our network and systems.

We require third parties to agree to safeguard any shared personal information. We may also disclose personal information if required to do so by law or legal process.

Your Choices & Access Rights

You may opt-out of receiving promotional communications from us by following the unsubscribe instructions provided. You may request deletion of your personal information or restrict its use by contacting our Data Protection Officer. You may also request access to view some or all of the personal information we have about you.

Information Storage and Security

We retain personal information only for as long as it is required for business, tax or legal purposes. We have implemented safeguards intended to protect personal information against loss, theft, unauthorized access, disclosure, copying or modification.

Changes to this Policy

We may change this privacy policy from time to time and will post updated versions on our Site. We recommend you check back periodically to ensure you are familiar with the latest version.

Contact Us

If you have any questions, concerns or complaints about our privacy policy, please contact our Data Protection Officer at: dpo@citsus.com